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aeroactive 7 not working on rog 7 ultimate after new update frimware

Edrie
Star I

Screenshot_20230724-161248_Armoury_Crate.jpg

I just bought this phone and after updating the Aeroactive 7 system and firmware after I restarted the phone and it can't be used it's Aeroactive 7, is there any solution?

4 REPLIES 4

Mattias_ASUS
Moderator
Moderator

Hi!

 

Do the LEDs on the AAC light up when you connect it? Or does not react at all? To test this please connect the ACC and let it be connected for 30 seconds and see if there is any change.

 

Let me know if this doesn't change.

not react at all i already test 30 seconds 

Hi I got the same situation here please help me

Edrie
Star I

Screenshot_20230726-195952_Settings.jpg

 i already update to a latest update version , mybe the update frimware problem fix it asus please