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34.1010.0820.99 Update ruined the charging bypass by the Aero Active Cooler 6

Zekatsuma
Star III

After the update when playing a video through youtube while charging through Aero Active Cooler 6, the Battery Drained from 100% to 40+% in 1 hour.

Battery Settings:
Dynamic

Charging Settings
Stable Charging: Off
Battery Charging Limit: 100%

Aero Active Cooler 6 Setting
in Frosty Mode

Note: Why would I use AeroActive Cooler 6 while playing Video? because after the update the phone gets hot easily again

1 REPLY 1

Mattias_ASUS
Moderator
Moderator

Hello @Zekatsuma 

What you are mentioning does not sound correct, it could be that something is running in the background, in most cases a factory reset after an update for Android phones is recommended to have a clean install, but I still would like to ask you if you can provide a log so that the devs can see what could be causing the issue. When you are done recreating the issue please send me a DM with the link.
I'm writing the steps down below.
****************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)