help me

[MAX-VIP]

Hi, I would like the support team to speak to me. So far I have not received any system updates. My Android phone is version 12. I have a Rog Phone 6D. Please, I want to update it to 13. Please, how can that be? I tried manual update, but it didn't work. It says it has been updated to the latest version. Model name is ASUS_AI2203_C and it is not rooted. It is new

[MAX-VIP]

Is this the version number?

[Mattias_ASUS]

I'm sorry @MAX-VIP ! I wrote the wrong link, please try this one: https://www.asus.com/us/supportonly/rog%20phone%206d/helpdesk_download/
 

[MAX-VIP]

Should I download this?

[MAX-VIP]

Or this?

[Mattias_ASUS]

Let me double check a bit, since your Android version is fairly old, I am not sure if the update directly is possible.
Please wait until I check with the team before updating.