help me

[MAX-VIP]

Hi, I would like the support team to speak to me. So far I have not received any system updates. My Android phone is version 12. I have a Rog Phone 6D. Please, I want to update it to 13. Please, how can that be? I tried manual update, but it didn't work. It says it has been updated to the latest version. Model name is ASUS_AI2203_C and it is not rooted. It is new

[MAX-VIP]

okay

[MAX-VIP]

Hello, how are you? What did you do? Can they help me? Don’t leave me alone😕😕

[Mattias_ASUS]

Hi! Sorry for the delay.
Try the one that's WW-33.0404.1203.86, It's the safest bet, since your phone is rooted and has not been updated for a while.

[MAX-VIP]

Where is he? Is he this?

[MAX-VIP]

I downloaded the file and moved it to the internal storage, then I turned the phone off and on, and then a notification appears that there is an update. Click on it and it says system failure look at the video