Suddenly full bass/crackling overpowered/ hitting volume up bass dissapears only left instruments

[DeLLiAnO]

Please tell us some basic information before asking for help:
Model Name: rog 6 16/512
Firmware Version: 32.2810.2208.160
Rooted or not: no
Frequency of Occurrence: 3th time
APP Name & APP Version (If your issue relates to the app): Happening in advertising movie, using chrome browser
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Saw a advertise movie in chrome webbrowser, bass was suddenly at full volume and cracking (sound setting on dynamic, maybe at 30% volume)
Lowering sound didn't help, changing sound profile to , dynamic, movie,game.. didn't help.
Hitting volume to the max, bass dissapeared completly, and had only full treble, hearing every instrument harder/ prioriteitsing.
Its like the soundchip is trying to detect when to give its nice bass sound, it will boost it up to 100% (even on low volume) and when raising the volume at max, the soundchip thinks to balance everything by lowering the bass, the bass is removed, and only full details of instruments,sounds etc goes in full detail on foreground

[DeLLiAnO]

Strange by the way... I used another player on phone, and could change every lvl of EQ, but not the bass wheel lvl.
Tried it on galaxy s21 ultra of wife (tought maybe defect of player app) and she can adjust everything.. even bass wheel lvl.
So asus has set some settings so you cant adjust bass trough speakers of phone????

[FunBike31]

it is either done knowingly as for the limitation of the performances according to the temperature, therefore a frank cut of the low frequencies which will cause a breakage of the loudspeakers or an immeasurable incompetence, if it is the same in bluetooth and in jack 3.5 so I vote for both, intentional limitation for HP reliability and serious incompetence

[wojtekmarchewka]

I know this is not a solution for the audio quality (speakers) of Rog Phone 6.
Try this solution though
I got them from a friend who is a musician, he is a new Rog 6 owner, and previously a Black Shark 5 Pro (he wanted to slightly bring the sound to his level)

[Mattias_ASUS]

I got a reply from R&D and a fix is coming in the new update 🙂

[Seth_]

Fix for poor sound quality or not working top speaker or both?