Suddenly full bass/crackling overpowered/ hitting volume up bass dissapears only left instruments

[DeLLiAnO]

Please tell us some basic information before asking for help:
Model Name: rog 6 16/512
Firmware Version: 32.2810.2208.160
Rooted or not: no
Frequency of Occurrence: 3th time
APP Name & APP Version (If your issue relates to the app): Happening in advertising movie, using chrome browser
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Saw a advertise movie in chrome webbrowser, bass was suddenly at full volume and cracking (sound setting on dynamic, maybe at 30% volume)
Lowering sound didn't help, changing sound profile to , dynamic, movie,game.. didn't help.
Hitting volume to the max, bass dissapeared completly, and had only full treble, hearing every instrument harder/ prioriteitsing.
Its like the soundchip is trying to detect when to give its nice bass sound, it will boost it up to 100% (even on low volume) and when raising the volume at max, the soundchip thinks to balance everything by lowering the bass, the bass is removed, and only full details of instruments,sounds etc goes in full detail on foreground

[PhenomFX]

Is there any news about it?
We've given the steps, and it's pretty easy to reproduce.
Quality massively drops after 60%, tested against mine X80 Pro which exhibit lower volume but much better quality.
The ROG6 should be better than this by miles.

[Mattias_ASUS]

I've updated the R&D team with more of the information you all have provided here.

[Danishblunt]

PhenomFX

Is there any news about it?

We've given the steps, and it's pretty easy to reproduce.

Quality massively drops after 60%, tested against mine X80 Pro which exhibit lower volume but much better quality.

The ROG6 should be better than this by miles.

View post

Pretty sure this is due to the fact that the amp is overwhelmed. Unlike the rog3 which had a dedicated amp for each speaker the rog6 only has one poopoo amp having to output power.

[PhenomFX]

Another bug since newest 197 update regarding sound is the volume.
It became lower than what it was, the highest value is more like 80% rather than 100%.

Tested in COD and Angry Birds, songs seems to be unaffected atm(outside the bugs that mentioned before).

@Mattias_ASUS is there any update regarding those bugs?

[Danishblunt]

PhenomFX

Another bug since newest 197 update regarding sound is the volume.

It became lower than what it was, the highest value is more like 80% rather than 100%.

Tested in COD and Angry Birds, songs seems to be unaffected atm(outside the bugs that mentioned before).

@Mattias_ASUS is there any update regarding those bugs?

View post

I suspect they will lower the volume even further as the amps really struggle with the speakers at the moment, from what I know the thing you're complaining about has been introduced since 195, not 197.