steady charging still going fast

[CHOOZR]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version: 2208.165
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Steady charging on the phone seems to be not working. Using rog 3 charger on the phone.
it took me 30mins there to get from 15 to like 80% of battery.

does anyone have such an issue too?

[Mattias_ASUS]

hungarian rabbit

https://zentalk.asus.com/en/discussion/comment/230023#Comment_230023

https://zentalk.asus.com/en/discussion/comment/230002#Comment_230002

No need to investigate! Was 2 months not enough time for the Asus engineers to solve it?

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They still need to know about it, they can't just randomly know it happened.

[Mattias_ASUS]

It looks like they can't recreate the issue so I'll be needing some logs from people who are actively having the issue to create a log so we can pinpoint what the issue might be, instructions below.
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
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Please let me know when you are done so I can send you a PM to send me the log 🙂

[CHOOZR]

@Mattias_ASUS Okay, please PM me

[Mattias_ASUS]

CHOOZR

@Mattias_ASUS Okay, please PM me

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A PM has now been sent to you.

[DeLLiAnO]

@Mattias_ASUS
Question: is it normal that steady charge only works when phone is on, but goes in to hypercharge when phone is off?
Because i thought for example (im not sure of it) that the rog 2 also did slow charge when phone was off. (With the included fast charger of rog)