cancel
Showing results for 
Search instead for 
Did you mean: 

Rog phone 6 - shutdown in charging (after night update)

infyplay
Star II
Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.
77 REPLIES 77

Farzad0
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/229694#Comment_229694

Another power IC fried.

Send it for warranty repair.


View post
I filled out the form, i guess i have to wait a working day now🤷‍♂️

Danishblunt
Hall of Fame I
Farzad0

https://zentalk.asus.com/en/discussion/comment/229718#Comment_229718

I filled out the form, i guess i have to wait a working day now🤷‍♂️


View post
I heard horror stories about people waitinf for over a month. Keep us updated.

Farzad0
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/229722#Comment_229722

I heard horror stories about people waitinf for over a month. Keep us updated.


View post
Damn bro that kinda scares me as thats the phone i use for basically everything, i dont wanna wait a long time. Ill keep you updated bro.

Farzad0
Star III
Do you have any idea how they can give me a replacement? I already booked a repair from asus, but I use the rog phone 6 as my main phone as its one of the best performing phones out right now but currently im using my old phone.

Danishblunt
Hall of Fame I
@Farzad0
And my message got blocked lmao.
here we go again:
Usually they don't offer replacement units. At least I never heard of any service centers offering it, however you might be lucky so you could ask, however I wouldnt expect it. From what I know the pro model gets especially tricky in terms of repair, however this was some months ago, so take it with a grain of salt.
What you do after the repair is up to you.