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Rog phone 6 - shutdown in charging (after night update)

infyplay
Star III
Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.
77 REPLIES 77

Danishblunt
Hall of Fame I
Nadzi

Watch out for Redmagic. The hardware is great, everything sleeps, but the software support is tragic and almost no updates. I will definitely go to 6D when it starts to be sold here


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We are aware of that, but the core functionality works. Language translation is awful, some small UI bugs here and there, but nothing bad. Meanwhile on Rog6 we got serious bugs that still arent adressed. I'd much rather have small bugs than problem bugs + hardware dying for no good reason.

FunBike31
Community Legend I
I find you very optimistic because even if the hardware may finally be reliable, there is one point that does not change, and that is Asus R&D. or rather like many companies, the management or the board of directors demanding "Profitability ++++", because no programming service can be so bad.
There are very few ROG6Ds in service, but already having issues in return and similar to other Asus smartphones, including ZF9.
Problem with charging, consumption (SOT), Wifi to switch from one access point to another or a repeater, audio (broken bass), others less blocking but very boring (1 setting notification for all functions (all or nothing!!!!!)
without forgetting of course the prohibitive point, the limitation of USB-C AéroCooler to the charging function, this last point which concerns a few pin connections perfectly illustrates the XXL profitability mentioned.
If you are not convinced, follow this new problem, it's in Chinese but the images are international, the first screen is not 6D rog
https://zentalk.asus.com/zh/discussion/64684/%E9%81%8A%E6%88%B2%E7%95%AB%E9%9D%A2#latest

Farzad0
Star III
Until these bugs are fixed I’ll have to go with the redmagic 7s pro.

Danishblunt
Hall of Fame I
FunBike31

I find you very optimistic because even if the hardware may finally be reliable, there is one point that does not change, and that is Asus R&D. or rather like many companies, the management or the board of directors demanding "Profitability ++++", because no programming service can be so bad.

There are very few ROG6Ds in service, but already having issues in return and similar to other Asus smartphones, including ZF9.

Problem with charging, consumption (SOT), Wifi to switch from one access point to another or a repeater, audio (broken bass), others less blocking but very boring (1 setting notification for all functions (all or nothing!!!!!)

without forgetting of course the prohibitive point, the limitation of USB-C AéroCooler to the charging function, this last point which concerns a few pin connections perfectly illustrates the XXL profitability mentioned.

If you are not convinced, follow this new problem, it's in Chinese but the images are international, the first screen is not 6D rog

https://zentalk.asus.com/zh/discussion/64684/%E9%81%8A%E6%88%B2%E7%95%AB%E9%9D%A2#latest


View post
Do you have sources of the charging problem, wifi and audio? I would think it should act different because they have to use different chips on charging. Audio I can believe since the downgrade is probably a copy and paste but the charging?
As for the link, it's not an ASUS problem, it's a game problem. Some games detect hardware and change the graphics based on the GPU detected. Asus cannot do anything about this since its per game.

FunBike31
Community Legend I
On Chinese Zentalk mainly 'there is only one post page' and for once one of the 2 users is clear to explain and dismantle the charging problem, for Wifi and audio also the problem is well explained .
On load it's not the same critical problem as Rog5 and 6, the software again.
With Aerocooler and bypass charging active, Rog6D only requires 5V-1.5A=7.5W, of course insufficient for Aerocooler and ROG6D with Genshin Impact, so the battery is used up.
Bypass charging without Aerocooler works fine.

For Wifi, same, software problem, but to my knowledge it is the supplier of the chip which manages Wifi, research, change of access point. I haven't looked yet if other phones with the 9000 are concerned.