Rog phone 6 - shutdown in charging (after night update)

[infyplay]

Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.

[Farzad0]

Nadzi

https://zentalk.asus.com/en/discussion/comment/231032#Comment_231032

Unfortunately, today is after phone hours. The nearest I can call them is tomorrow, so I'll call them tomorrow and find out exactly. So far, I managed to find out the current status via email

Thank you for your question! The service center has received your request, I am waiting for the delivery of the product.

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Its ok you dont have to, I got the same result, the phone arrived days ago yet they are saying it hasnt arrived.

[Farzad0]

Ok now they are repairing the phone.

[Danishblunt]

Farzad0

https://zentalk.asus.com/en/discussion/comment/231031#Comment_231031

Yes I did, the repair number is CZA1N93795.

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please refrain from posting sensitive information, otherwise a user could attempt to claim that they want to change adress and send this kind of information in order to make the repair center believe its you.

[Danishblunt]

So we already are a week in and we just got to "start of repair".

[FunBike31]

Danishblunt

So we already are a week in and we just got to "start of repair".

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It's not too bad for the moment, the mode of transport chosen may be in question, it's now that it really matters.
The question, how long will it last and how many times will it be necessary