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ROG phone 6 pro system lighting not working

Star II

Model Name: ROG phone 6 pro 

Firmware Version: Not showing in the hardware details

Rooted or not: Not rooted 

Frequency of Occurrence: Started a few days after picking up my phone from the service centre, already been a week since then and no lighting till now. 

Please help me check what's the issue here. If I'm using X mode also it's not working. Only when I Jack the cooler it works ,after removing it will stop as well. I don't know what is the issue here. 


Star III

kindly clear the data with this app "setting storage" and "system lighting" aside from armoury crate app and its companion.

Tried it but still not working...I already backed up my data . As a last resort I'm going to factory reset the phone and see how it goes.

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