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please can Asus consider arranging three android updates instead of two

jajabinx35
Star III
Please tell us some basic information before asking for help:
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I've pre-ordered my phone here in the UK. I chose this over other gaming phones as it has better update support (I had a rog phone 2 which died, then I tried the redmagic 6s pro, which is a good phone but the software support is so bad).

I know this won't go anywhere, but my job is done if this thread gets acknowledged or fed back as feedback to the Devs/Asus management team.
44 REPLIES 44

hungarian_rabbi
Star III
Danishblunt

https://zentalk.asus.com/en/discussion/comment/225360#Comment_225360

Because unlike you im tech savy. I called the rog5 would be disastrous on release, guess how that turned out. Now the rog6 is the same design just with downgrades and a newer chip and you magicially think itll be different. We already got multiple reports of dead power ics on the rog6.


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Please stop bashing the Rog 6 phone! I would be happy if you would leave the zentalk forum! Thanks. Or the staff of Asus should ban me from here!

Danishblunt
Hall of Fame I
hungarian rabbit

https://zentalk.asus.com/en/discussion/comment/225371#Comment_225371

Please stop bashing the Rog 6 phone! I would be happy if you would leave the zentalk forum! Thanks. Or the staff of Asus should ban me from here!

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I won't stop pointing out the flaws of the Rog6, there are people unlike you who actually give a damn what they buy. They don't want a product that will cause issues and die within a year. Many people here are from countries where a phone is a very expensive thing, they cant afford to spend a huge amount of money on a buggy mess that is a ticking timebomb. I had so many people tell me they feel sad they didnt come across my posts sooner.
So do the community a favor and leave.

jajabinx35
Star III
Crimis

https://zentalk.asus.com/en/discussion/62968/please-can-asus-consider-arranging-three-android-update...

Some of top top voted topics in the ideas forum are about software support. Also it's mentioned in every review about every Asus phone since at least a year. It does not look like it's going to change anytime soon. If Asus was willing to change it they would have done it already I suppose.

https://zentalk.asus.com/en/discussion/47983/support-extension-for-3-years-on-zenfones

https://zentalk.asus.com/en/discussion/49668/3yrs-of-software-update-atleast-for-flagships

https://zentalk.asus.com/en/discussion/48439/android-support-to-atleast-android-13-for-the-rog-3-and...


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Agreed. But all we can do is to continue raising this feedback. You never know it can help.

Since we had an Asus rep acknowledging this thread, I think our next step would be to see an official verdict. Even if they can't arrange the update cycle by an extra year, a response would be something we all would want to see.

I hope more rog 6 owners come and raise this request on this thread. I wish we could make this a sticky thread?

FunBike31
Community Legend I
writing in the Asus suggestion box is like making a wish when you see a shooting star in the sky, the probability of this happening is zero, even for basic functionalities, and for requests having no impact financial over the long term, which is far from being the case for security updates and major updates.
So unless a governmental authority imposes it as for the guarantees, in Europe of 2 years minimum, that is of the imaginary domain.
The tiny hope would be that competitors in this gaming market offer this extended period, except, unless I'm mistaken, it's even worse.
But hey, nothing prevents you from dreaming, I voted 14 months ago on this subject for the ROG 5, largely capable of supporting Android 14 and even the following

jajabinx35
Star III
FunBike31

writing in the Asus suggestion box is like making a wish when you see a shooting star in the sky, the probability of this happening is zero, even for basic functionalities, and for requests having no impact financial over the long term, which is far from being the case for security updates and major updates.

So unless a governmental authority imposes it as for the guarantees, in Europe of 2 years minimum, that is of the imaginary domain.

The tiny hope would be that competitors in this gaming market offer this extended period, except, unless I'm mistaken, it's even worse.

But hey, nothing prevents you from dreaming, I voted 14 months ago on this subject for the ROG 5, largely capable of supporting Android 14 and even the following


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I think on the gaming phone market, there isn't any other option other than the rog phone which had somewhat of an OK software support.
I still remember when the first rog came out and it was seen as really poor (for the software support) but recently, I've just sold my redmagic 6s Pro mainly because I didn't even get a standard security patch update....(i got the redmagic as the interim phone due to my rog 2 dying) and honestly it couldn't compare.
Not too sure how the blackshark or the legion compares. But I'm happy to keep the rog for at least 4 years and if only Asus can help at least update the security patches.