This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

no internet

Byu
Star III

no internet after accidently click change band on phone information menu.  tried factory reset does not work.  wifi working, can out bound phone, but internet access. 

what to do?

 

 

4 REPLIES 4

Mansi_ASUS
Moderator
Moderator

Hey @Byu,
Can you tell me where you changed the band settings from? Also, can you also share the name of your network carrier?

I used android system code  *#*#4636#*#*.    I opened the testing/phone information/phone/ info/select/select radio band

i have ATT 4g as the carrier limit to it now.  

see picture.  

 

Screenshot_20230513-123734_Settings[2].jpgScreenshot_20230513-123800_Telephony_Service[1].jpgScreenshot_20230513-123813_Telephony_Service[1].jpg

 

Byu
Star III

The sim card shown connected, APN is correct.  when open any application show no internet.  

 

Screenshot_20230513-192945_Settings[1].jpgScreenshot_20230513-192959_Settings[1].jpgScreenshot_20230513-193020_Chrome[1].jpg

what to do? 

 

 

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.