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Major problems

Star I

Model Name:Asus rog 6 immortal

Firmware Version:android 13

Rooted or not:no

Frequency of Occurrence:everyday

APP Name & APP Version (If your issue relates to the app):no app relation

My immortal edition keeps dropping signal whenever I go to any app. Also there is suddenly a huge lag when it comes to typing something or watching something. I expected this phone to be amazing but I'm starting to think that I should return this and get something else. 



This sounds pretty odd, could you please confirm the Firmware version? You can find it in Settings -> System -> About phone -> Build number (it should look something like

Also I wonder if it could be possible to create a log so we can check with the dev team and they can see what's actually going on, I'll be writing the steps down below and feel free to send me a PM with the link when you are done 🙂

Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Phone, mobile networks, and signal”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)


Hello @Azn1err 
After the devs analyzed your log it appears that it might be an issue not created by software and they advised to contact your closest ASUS Service Center for an in-house analysis.