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ethernet adapter keep disconnecting during games

Mazen_Junaidi
Star III
hello everybody,
i just bought rog phone 6 three days ago and i noticed some glitches here and there and after searching on internet i found that alot of this bugs or issues happend to other users so i will not talk about it now because majority of that issues is UI related and u can live with it untill receiving new update, but my issue that am gonna talk about is reason that i bought this device and its not accepted at all which is (ethernet adapter connection keeps droping and disconnecting during the game ) yes its gaming phone and the connection keeps dropping. i tried to do many things to fix the issue but nothing solve it, i tried this : unistalled un-nessessery apps+restart device+restart modem+factory reset device ...and nothing solve the issue than i tried to disable the (ARMOURY CRATE) app and i felt that the performance of my device and ethernet connection become slightly better but the issue not solved ...so any one faced something like this. BTW am using good brand adapter (powerology brand) and this adapter works flawlessly with my ipad mini and S22 ultra and am using (cat 6 and cat 7 cable) direct from the router. i wish to find solution for this issue because i cant play call of duty mobile because of this issue!!!

Model Name : Asus rog phone 6
firmeware : Android 12 with last security update
Not rooted
Frequency : sometimes 3 times during the game, sometimes 5 times, sometimes the system not recognise the adapter, sometimes the system takes more than 2 minutes to recognise the adapter, sometimes i need to unplug the adapter 3 times to recognise the adapter
idont know which app causes this and the apps installed on my device is : whatsapp, messenger lite, call of duty mobile

This happend with the USB-C 3.1 located at the left side of the device ( not bottom )
33 REPLIES 33

Danishblunt
Hall of Fame I
Mazen Junaidi

@Danishblunt

@FunBike31

i tested now what you mentioned:

disabled audio routing in developer options and am sorry to say that the issue happend more than 3-6 times in one match :((


View post
sadly this is expected behavior.
As for the video, the first one is what we know, the cooler doesnt carry the eDP signal with it.
the 2nd one basicially confirms my suspicion of software being jerky.

Danishblunt
Hall of Fame I
also on parkers 2nd video:

8:35 ghost touch LOL

EDIT: LMAO He went back to his old phone and dropped the Rog6 HAHAHAHAHAHHA
EDIT 2: This is jokes, he actually went back to his Rog3. wise choice.

FunBike31
Community Legend I
Unfortunately I can't find any users using Ethernet over USB, there will be the case in the Chinese section that would be ideal as the bugs are further addressed and fixed.
The only test I see is to test with a 100 Mb router, see if you can force an output from the 1 Gb router in 100 Mb Half-Duplex

Mazen_Junaidi
Star III
@FunBike31
my wifi speed is 1GB, idon't understand what ls the benefit of reducing my wifi speed to 100 mbps ???
i think this issue ahould be fixed by software update as @Danishblunt mentioned because i've tested every possible method to fix this issue but useless :(((

FunBike31
Community Legend I
WIRELESS !!! , the RJ45 port of the router, so of course it is configurable
What is the make and model of your router?