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ethernet adapter keep disconnecting during games

Mazen_Junaidi
Star III
hello everybody,
i just bought rog phone 6 three days ago and i noticed some glitches here and there and after searching on internet i found that alot of this bugs or issues happend to other users so i will not talk about it now because majority of that issues is UI related and u can live with it untill receiving new update, but my issue that am gonna talk about is reason that i bought this device and its not accepted at all which is (ethernet adapter connection keeps droping and disconnecting during the game ) yes its gaming phone and the connection keeps dropping. i tried to do many things to fix the issue but nothing solve it, i tried this : unistalled un-nessessery apps+restart device+restart modem+factory reset device ...and nothing solve the issue than i tried to disable the (ARMOURY CRATE) app and i felt that the performance of my device and ethernet connection become slightly better but the issue not solved ...so any one faced something like this. BTW am using good brand adapter (powerology brand) and this adapter works flawlessly with my ipad mini and S22 ultra and am using (cat 6 and cat 7 cable) direct from the router. i wish to find solution for this issue because i cant play call of duty mobile because of this issue!!!

Model Name : Asus rog phone 6
firmeware : Android 12 with last security update
Not rooted
Frequency : sometimes 3 times during the game, sometimes 5 times, sometimes the system not recognise the adapter, sometimes the system takes more than 2 minutes to recognise the adapter, sometimes i need to unplug the adapter 3 times to recognise the adapter
idont know which app causes this and the apps installed on my device is : whatsapp, messenger lite, call of duty mobile

This happend with the USB-C 3.1 located at the left side of the device ( not bottom )
33 REPLIES 33

Mazen_Junaidi
Star III
@FunBike31 i think its Huawei
with ethernet adapter i can get 950 mbps, but wireless 480 mbps only.

Mazen_Junaidi
Star III
just question ?!
is there possible that the usb c side port (3.1) is loose ? what if because i feel that usb adapter isn't steardy plugged its moving up and down!! if that so....are there any solution?

Danishblunt
Hall of Fame I
Mazen Junaidi

just question ?!

is there possible that the usb c side port (3.1) is loose ? what if because i feel that usb adapter isn't steardy plugged its moving up and down!! if that so....are there any solution?


View post
nope because as you have shown us you're not alone. Its a software bug.

ASUS_Bot
Rising Star II
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