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Asus ROG Phone 6 fingerprint

Xyrec
Star II

Is it just me or the fingerprint respond time is not as good as expect. The respond time is freaking slow compare to any other phone out there and sometime it just wont unlock no matter how many times ive tried. The fingerprint animation works when touched but it just wont unlock the phone. This really disappointed me... 

Any active user wanna discuss this problem?

7 REPLIES 7

i realized whenever the phone is hot and the fingerprint is less responsive and the camera black screen

Mansi_ASUS
Moderator
Moderator

Hey  @Xyrec,

The R&D team suspects it to be a hardware issue. I suggest you contact your closest Asus service center to get your device examined.

ZenBot
Community Manager
Community Manager
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