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Android 13 is destroying camera

Xyrec
Star II

The previous update (33.0610.2810.81) destroyed my main camera completely and the latest update (33.0610.2810.104) destroyed my front camera and face ID doesnt work anymore! additionally, fingerprint respond time slow as hell and sometimes not working! What is wrong with this android 13 completely failure updates!

12 REPLIES 12

It's a hardware defect, a known one at that. Nothing new, nothing you can do to fix. It's a badly designed circuit that is known to break.

As for your Rog5S issue, if it doesnt light up when charging then it's probably another dead PM IC. If it's out of warranty expect roughly 800-1000USD/EUR repair cost depending on model.

@Danishblunt @Mansi_ASUS ,

Why do we need to pay for the compatibility issues with the version upgrade ?

Because its not a compatibility issue. Its a hardware defect. 

 

Can i have an explanation for the fingerprint sensor? Sometime it doesnt work when the phone is hot

Also a known issue, same thing happening on the Rog5. Somehow the ribbon cabbles start getting loose or even tear over time see:

https://zentalk.asus.com/t5/rog-phone-5/rog-phone-5-fingerprint-sensor-fail/td-p/187359/page/2