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Android 13 is destroying camera

Xyrec
Star II

The previous update (33.0610.2810.81) destroyed my main camera completely and the latest update (33.0610.2810.104) destroyed my front camera and face ID doesnt work anymore! additionally, fingerprint respond time slow as hell and sometimes not working! What is wrong with this android 13 completely failure updates!

12 REPLIES 12

Danishblunt
Hall of Fame I

Flatout wrong, it has nothing to do with the A13 update, it's a hardware defect that is well known.

And how do u explain the fingerprint issue? 

Mansi_ASUS
Moderator
Moderator

Hey @Xyrec,
This sounds like a hardware issue, I would recommend you contact your nearest Asus service center and get your device examined.

@Mansi_ASUS , do you mean to say it's a compatibility issue?

Because within few days of updating my ROG 5s to Android 13, got suddenly turned off and not able to turn on and got to know that motherboard got corrupted....

@Danishblunt