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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

visheshgoswami2
Star II
Gustav_ASUS

Thanks for sharing this, we'll take a closer look at what's happening.


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Been quite a while

krnapj
Rising Star I
https://www.reddit.com/r/ASUS/comments/os4tkp/comment/h8ii5t9/?context=3

Just found this , that guy got his rog 5 motherboard replaced from the service center. If that's the case , it sucks , I don't wana get my new phone opened up and repaired . It's not my fault any of this happened

visheshgoswami2
Star II
krnapj

https://www.reddit.com/r/ASUS/comments/os4tkp/comment/h8ii5t9/?context=3

Just found this , that guy got his rog 5 motherboard replaced from the service center. If that's the case , it sucks , I don't wana get my new phone opened up and repaired . It's not my fault any of this happened


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This is stupid. I don't want my new device to be opened up. It's not my fault anywhere. All I can say is I will make sure this goes on to the media and people think before buying from Asus.

krnapj
Rising Star I
visheshgoswami24

https://zentalk.asus.com/en/discussion/comment/180910#Comment_180910

This is stupid. I don't want my new device to be opened up. It's not my fault anywhere. All I can say is I will make sure this goes on to the media and people think before buying from Asus.


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Reward for keeping that rubber plug safe and taking care of the phone is to get it repaired in the first month of using it.

shashankswat
Star I
Hi All, I am facing the same problem. Can anyone help?