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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I

‎07-26-2021 04:56 AM

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

visheshgoswami2
Star II

‎08-11-2021 02:06 AM

Gustav_ASUS

Thanks for sharing this, we'll take a closer look at what's happening.


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Been quite a while
0 Kudos

krnapj
Rising Star I

‎08-11-2021 02:15 AM

https://www.reddit.com/r/ASUS/comments/os4tkp/comment/h8ii5t9/?context=3

Just found this , that guy got his rog 5 motherboard replaced from the service center. If that's the case , it sucks , I don't wana get my new phone opened up and repaired . It's not my fault any of this happened
0 Kudos

visheshgoswami2
Star II

‎08-11-2021 02:20 AM

krnapj

https://www.reddit.com/r/ASUS/comments/os4tkp/comment/h8ii5t9/?context=3

Just found this , that guy got his rog 5 motherboard replaced from the service center. If that's the case , it sucks , I don't wana get my new phone opened up and repaired . It's not my fault any of this happened


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This is stupid. I don't want my new device to be opened up. It's not my fault anywhere. All I can say is I will make sure this goes on to the media and people think before buying from Asus.

krnapj
Rising Star I

‎08-11-2021 02:25 AM

visheshgoswami24

https://zentalk.asus.com/en/discussion/comment/180910#Comment_180910

This is stupid. I don't want my new device to be opened up. It's not my fault anywhere. All I can say is I will make sure this goes on to the media and people think before buying from Asus.


View post
Reward for keeping that rubber plug safe and taking care of the phone is to get it repaired in the first month of using it.

shashankswat
Star I

‎08-11-2021 02:30 AM

Hi All, I am facing the same problem. Can anyone help?
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