Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[SujitMaximum]

Danishblunt

@krnapj Not much to go by, it does sound rather strange that it happened during a gaming session, it might be useful finding out when the wifi died for others. I'll tag some to see what they said, since your experience could indicate on a heatdeath, altho i do doubt it, but let's see what the result will be with my topic and this.

@freakingrocky @zxops47 @chetirva_raj2000 @ansariibad555 @SujitMaximum @Yamini @Shakthi G Thala @bhargavreddy.pondugula @subbu.v.h.234 @ZT-83edda0e @SKT

Any informations regarding this? When did your wifi break? while gaming or just randomly?

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No bro .mmy phone was on idle..connected with wifi then when i took my phone and tried connecting the wifi..to browse the internet it dint work first i thught it my internet or wifi router..but i did everything finally came to conclusion its my phone

[SujitMaximum]

New update is here ..but no mentioned of the wifi issue ..am not updating my phone as of now..i just got my phone fixed..

[SujitMaximum]

venkatrockstar7090

How many days should I wait for this freaking firmware update. It's already a month 🙄. I'm using my device without wifi from 15days 🥲

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Bro there is solution to it..the hardware needs to be replaced my motherboard got replaced..take it to the service center asap..i did the same..

[FunBike31]

ZT-83edda0e

https://zentalk.asus.com/en/discussion/comment/182617#Comment_182617

I just read a news that Asus will be shutting down its operations in India, do we get any support or hardware replacement in that case?? I'm very disappointed after hearing this news. Why did I trust and purchased a flagship grade mobile from Asus.

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You have to give the source, the information is the opposite of what you have read !!
Even the online store announced 6 days ago by indiatoday has opened on the scheduled date.

[ZT-83edda0e]

SujitMaximum

https://zentalk.asus.com/en/discussion/comment/182533#Comment_182533

Bro there is solution to it..the hardware needs to be replaced my motherboard got replaced..take it to the service center asap..i did the same..

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Which service center you have visited and how many days they take to get it repaired?