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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

venkatrockstar7
Rising Star II
Yes all are rog 5

Nilesh9797
Star III
Hello guys,
I got refund of 49999 INR. It took 20 days after I submitted my phone to service center.
Service Center : Udaipur, Rajasthan, India
Thanks

Diwanshu
Star III
Nilesh9797

Hello guys,

I got refund of 49999 INR. It took 20 days after I submitted my phone to service center.

Service Center : Udaipur, Rajasthan, India

Thanks


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Did you got refund for wifi and hotspot problem or something else ?
Btw Congrats

nikhil_kaimal
Star III
Nilesh9797

Hello guys,

I got refund of 49999 INR. It took 20 days after I submitted my phone to service center.

Service Center : Udaipur, Rajasthan, India

Thanks


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How old was your phone when you submitted it ?

Mysterio
Rising Star I
I am from Kerala. I submitted my rog phone 5 to cochin service center 7 days ago. Based on discussion with the service manager, I understand that presently there is chip shortage and for most new cases, they are refunding or provide new hand set. I have to wait 7 more days to get exact status of my case. I will let you know once I get any feedback from the service center regarding this.