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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

ig_NxVeM
Star III
hp9976802431

Wifi not turning on

Hotspot not working

Earphone jack not working

If call connect mobile data disconnected

Call volume loudspeaker to low

Open volume high🤕

Any solution?


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First try factory reset , if this issue still perists take it to service center

Lord_Messi
Zen Master II
hp9976802431

Wifi not turning on

Hotspot not working

Earphone jack not working

If call connect mobile data disconnected

Call volume loudspeaker to low

Open volume high🤕

Any solution?


View post
Change your phone 😂

karamjit643
Star I
I'm also facing the same problem from 12-09-2021, first of all my wifi and hotspot are not working, i've tried to restart my phone lots of time, but it doesn't work, today my earphone jack is also not working, i plugged in my earphone, but earphone is not working, is there any solution for this?
I saw lots of comments about this topic, when will we get new software update? Please help me put, wifi is not a big problem for me, but the earphone jack problem.. I can't even play game just because earphone is not working, should I change the jack or what to do??.. Please @Asus_rog help

Piyush_Agarwala
Star III
karamjit643

I'm also facing the same problem from 12-09-2021, first of all my wifi and hotspot are not working, i've tried to restart my phone lots of time, but it doesn't work, today my earphone jack is also not working, i plugged in my earphone, but earphone is not working, is there any solution for this?

I saw lots of comments about this topic, when will we get new software update? Please help me put, wifi is not a big problem for me, but the earphone jack problem.. I can't even play game just because earphone is not working, should I change the jack or what to do??.. Please @Asus_rog help


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Visit your nearest service center they will replace your motherboard and there is no other solution now. Ask them how much time it will take to replace the motherboard. It's been 40 days and still, I didn't get my device.

Miras
Star II
I started to face this issue from today morning. Looks like others are facing this issue for long and still didnt get a fix from ASUS!