Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[krnapj]

ZT-83edda0e

https://zentalk.asus.com/en/discussion/comment/181491#Comment_181491

I don't believe in his apologies. Multiple users reported that even after motherboard replacement, they faced same issue after 1-2 week. Might be older stocked motherboard has been replaced for those users. I'm not at all support to open and repair devices multiple times. They are treating it as lab devices.

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Sure they are, all this testing should be done before hand.i am never gona guy asus again.

[ZT-83edda0e]

krnapj

https://zentalk.asus.com/en/discussion/comment/181492#Comment_181492

Sure they are, all this testing should be done before hand.i am never gona guy asus again.

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Yes, not one user will go for Asus after this kind of experience that too with flagship device and no support from Asus. At least they should have courage to accept the fault and rectify it. Instead they will trouble users.

[thekulwindersin]

This not how a brand works why are you guys not testing updated before releasing it to customers. This is stupid wifi is not working any more basically I just have a phone and can't browse or play games. Release an update guys.

[vrshankar0000]

krnapj

https://zentalk.asus.com/en/discussion/comment/181420#Comment_181420

is there a new update after .86 ?

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This is the new and last one presently

[vrshankar0000]

I submitted my ROG Phone 5 to the service center today. Firstly, I have to wait outside the service centre for an hour. They are not even aware of this issue. They told me they will check what happened and let me know. I don't understand what is the use of mentioning it as a premium phone.