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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

krnapj
Rising Star I
so guys i got my phone today after 36 days ,this time i cant tell if it was repaired, looks as good as new and no new issues related to performance or overheating .it crashed once ,but cant say it didnt crash before. Earlier when wifi was working on the phone , on 300 mbps plan i could only get 50-60 mbps speed on rog 5 whereas all my other devices got more than 200.(i also have a post on that )but after this replacement m getting the same speed across all devices,seems like they sold us a faulty phone from day 1.

Ditto
Star I
WiFi and hotspot issue. Ehat should i do now. Help

Nilesh9797
Star III
@krnapj could you please share software version screenshot?

krnapj
Rising Star I
Nilesh9797

@krnapj could you please share software version screenshot?


View post
screenshot-20210918-134127865.jpg
Sure , bdw are you not updating your phone after getting mobo replaced in fear of facing this problem again ?
I was updated to a previous version than this ,but when i received my phone it was updated to this version by them only.

ig_NxVeM
Star III
I've sent it to the center , 7 days and they ordered faulty motherboard XD