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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

Danishblunt
Hall of Fame I
krnapj

yesterday , i had the honour of holding my phone after motherboard replacement after 25 days , guess what guys,it was short lived ,the phone had a dent at the bottom and there was adhesive seeping out of all the borders of the screen n even in the microphone pit there was visible adhesive , the whole phone was so dirty as if it was being used by a ragpicker,i submitted my phone in brand new condition so i refused to accept it ,now again they have kept the phone. 

this phone is not dust resistant , m sure there was tons of dust inside too ,as it was so dirty from the outside.

today i was informed rather i called multiple times to find out that they ll b mow replacing the screen cuz the side body comes with the screen,so they ll somehow remove the scratches n then give me the phone.

i read the terms n conditions of asus warranty - basically they can put in used or reburbished parts , they are only liable to repair the phone which they are doing.

its another 10-12 days for me now.

so approximately a total of 45 days to repair the phone cuz of their own faulty motherboards.

my advice : there is no workaround other than motherboard replacement,stop fooling yourselfs n stop waiting , get it replaced , if they could have done it with a software update they would have by now,replacing the motherboard costs them, they wouldnt bear these costs if they could solve this with aa software update and then just sell the phone at the earliest,cut your looses,i know i am never gona buy asus again.

i ll imagine my 50k got stolen from me, thats it.

i ll buy the iphone 13, should have gone with iphone only,idk why i bought this piece of shit.

they repair the phone in time with no extra damage to the phone.although iphones dont require repair ,i am talking abt the screen change cuz of the phone falling and all.

its their loss cuz i was thinking of buying the rog laptop too,n then rog 6 also, but after going to the service center many times , i see those expensive gaming laptops lying there for key replacements n whatnot and also coming for repeated repair n annoyed customers.

and guys dont go by why what PTG guy says on youtube, he himself doesnt have a working wifi and he ihas many phones, he can wait ,it doesnt matter to him much.earlier he was confident that it ll be solved by a software n now gradually he is saying motherboard replacement has to be done.

its a stupid phone designed by a company who has the worst after sales service., thats why they dont have a big market.

feeling so good for going with rog 5.just awesome


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I'll take a guess and say you're from india, correct?

FunBike31
Community Legend I
ghyzriellgalez06

https://zentalk.asus.com/en/discussion/comment/185003#Comment_185003

So this issue is not only isolated yo rog 5 but also to xaomi mi11?


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Look at my post on page 5 of August 16
It's been almost 2 months that we say that it is a hardware problem and still now users are waiting for a software update !!!!!
Here is Xiaomi's answer to the same problem
https://br.atsit.in/en/?p=62053

ig_NxVeM
Star III
FunBike31

https://zentalk.asus.com/en/discussion/comment/185142#Comment_185142

Look at my post on page 5 of August 16

It's been almost 2 months that we say that it is a hardware problem and still now users are waiting for a software update !!!!!

Here is Xiaomi's answer to the same problem

https://br.atsit.in/en/?p=62053


View post
FunBike31

https://zentalk.asus.com/en/discussion/comment/185142#Comment_185142

Look at my post on page 5 of August 16

It's been almost 2 months that we say that it is a hardware problem and still now users are waiting for a software update !!!!!

Here is Xiaomi's answer to the same problem

https://br.atsit.in/en/?p=62053


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How did the wifi drivers or motherboard get corrupt just due to a "software update" seems illogical and talking off Xiaomi,Netizens speculate that the problem with the Xiaomi motherboard is not the problem of the WiFi module itself , because the WiFi module is integrated in the SOC, they're just providing motherboard issue for now as they haven't figured out a solution as Asus.

ig_NxVeM
Star III
ig NxVeM

https://zentalk.asus.com/en/discussion/comment/185182#Comment_185182

https://zentalk.asus.com/en/discussion/comment/185182#Comment_185182

How did the wifi drivers or motherboard get corrupt just due to a "software update" seems illogical and talking off Xiaomi,Netizens speculate that the problem with the Xiaomi motherboard is not the problem of the WiFi module itself , because the WiFi module is integrated in the SOC, they're just providing motherboard issue for now as they haven't figured out a solution as Asus.


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Edit : As per sources the persist partition could be destroyed not that sure as Asus hasn't confirmed anything