Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[Danishblunt]

Piyush Agarwala

https://zentalk.asus.com/en/discussion/comment/184766#Comment_184766

Yes, I am from India, Assam today just now I got a call from the service center for the first time they told me that the motherboard has been replaced but there is an error pooping in the phone about some serial number so they mailed the Asus team now they are waiting for the reply after 33 days still have to wait more. Tired of this now.

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As already noted the service center hired in the indian regions are nothing short of an absolute disaster

[venkatrockstar7]

I don't think they will fix in upcoming update when need to change our motherboards for sure. I don't really like to change my new device motherboard. Please try to give software update fast🥺

[Gustav_ASUS]

Important update for all users in this thread:
I'm seeing rumors that "some users" who had their motherboards replaced by service are encountering Wi-Fi issues again.
So far we have had zero reports of this and I can't find a single post here on Zentalk claiming repeat issues.
Please do not spread any misinformation (intentionally or otherwise) regarding repeat issues, as it makes our work much harder.
If you:
Have been to service for Wi-Fi issues.
Have gotten your motherboard replaced at the service center.
You are running into Wi-Fi issues again after getting your device back.
Then please mention my name in a new post or thread.

[ig_NxVeM]

Gustav_ASUS

Important update for all users in this thread:

I'm seeing rumors that "some users" who had their motherboards replaced by service are encountering Wi-Fi issues again.

So far we have had zero reports of this and I can't find a single post here on Zentalk claiming repeat issues.

Please do not spread any misinformation (intentionally or otherwise) regarding repeat issues, as it makes our work much harder.

If you:

1. Have been to service for Wi-Fi issues.
2. Have gotten your motherboard replaced at the service center.
3. You are running into Wi-Fi issues again after getting your device back.

Then please mention my name in a new post or thread.

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Can you guys please roll out an update asap to fix this wifi issue?

[venkatrockstar7]

@Gustav_ASUS please rollout the update ASAP. I really don't want to change my motherboards.