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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

Frog
Star I
I'm just posting cause there is many eyes here. Can we fix the screen brightness bring it down a little further please.

Danishblunt
Hall of Fame I
ZT-83edda0e

Asus have released ROG Phone 5 with faulty hardware and it's coming from Chip fabrication unit. It stop loading wifi drivers into system and multiple user even tried to replace motherboard but it's just a workaround. After few days wifi stopped working again then again you have to go motherboard replacement. With this trick of motherhood replacement you are good to run this faulty product for 1 year until waranty expires and then throw out to garbage. I have escalated this issue to Asus India and Dinesh Sharma over Twitter multiple times but it seems they are busy with printing money by selling this faulty product to more and more users and then go for long struggle and no after sales service or even a single press release to admit this issue.


View post
Do you have a source on this?
All I have seen so far are worthless posts from users who post on reddit. To me it sounds like the hardware is fine, but the kernel might have messed up qcom wifi drivers. That being said, it might also be another Xiaomi mi 11 ultra wifi fiasco where the hardware is indeed just dying.

krnapj
Rising Star I
ZT-83edda0e

What all these moderators are for:

https://zentalk.asus.com/en/profile/CH_ASUS

https://zentalk.asus.com/en/profile/ARP_ASUS

https://zentalk.asus.com/en/profile/Falcon_ASUS

https://zentalk.asus.com/en/profile/Christine_ASUS

https://zentalk.asus.com/en/profile/Gustav_ASUS

https://zentalk.asus.com/en/profile/fussion_ASUS

https://zentalk.asus.com/en/profile/Irene2_ASUS

Are they here to see all these comments and laugh to all the users as foolish to trust their brand.


View post
They dont even check bro., this arp_asus collected logs from my device and i did all that as soon as i could and after 3-4 days he asked me what was my issue,he didnt even remmbr the issue and its such a big post n so many users affected by it.
worst service by asus , sadly rog was creating a market for itself , i was looking forward to buy the rog 6 also when it launched n also was looking at rog laptops,but now never in my life m gona buy their product. Will hv to use a repaired phone within 1 month of use ,because of no fault of my own.and these guys donot have the decency to even accept or just let us know.they dont care for the mental agony we are going through.SAY NO TO ROG.

venkatrockstar7
Rising Star II
Guys any updates on this issue 🥺

Lord_Messi
Zen Master II
They need to update their firmware ASAP and not just focus to create another bugs with rog phone 5s name