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Wifi Not Working After Update

Iarsalan
Star I

After updating my wifi is not working. Please help me. 

7 REPLIES 7

nickzorilla8
Star III

Hello. We also have same issue. It happened last Saturday after the update. After an automatic restart, the wifi will be shutdown and says no other networks available even our home wifi is on. I think it is a firmware bug that needs to be fix

 

 

 

 

 

Hello! 

 

Can you check that the hotspot is not set to turn off automatically?


If the settings were okay, please could you back up your data and perform a factory reset and see if this will solve it.


If nothing above solved your issue, then I will recommend you to visit your nearest ASUS Service Center.

@nickzorilla8 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. https://www.asus.com/support/faq/1006657/ 
If the issue persists, I have PM you for confirming Wi-Fi issue details.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

Falcon_ASUS
Moderator
Moderator

@Iarsalan 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. https://www.asus.com/support/faq/1006657/ 
If the issue persists, I have PM you for confirming Wi-Fi issue details.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.