wifi not turning on and sometime phone turn off

[doridori]

Please tell us some basic information before asking for help:
Model Name: Rog Phone 5
Firmware Version: ww_18.0840.2109.188
Rooted or not: not rooted
Frequency of Occurrence: everyday in this week
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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my phone cannot turn on the wifi in these few days until now, sometime can turn on, and also sometime my phone turn off by itself

[Irene2_ASUS]

Hi @doridori
I'm sorry to hear that. For now, we recommend you to please visit your nearest ASUS service center.
I will send you a PM to request you your RMA number and if you have any issues during service or any comments confirm via PM as well.
Thanks.

[dilipa007]

I too have the same issue since today after updation.


not able to switch wifi on. please suggest an alternative

[ghyzriellgalez0]

Irene2_ASUS

Hi @doridori

I'm sorry to hear that. For now, we recommend you to please visit your nearest ASUS service center.

I will send you a PM to request you your RMA number and if you have any issues during service or any comments confirm via PM as well.

Thanks.

View post

Replacing the mother board as you suggest does not help. Issue will occur again