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Wifi not getting connected in Asus Rog 5s

Daniel1927
Star I

Hello I was using the updated version of 13 and untill yesterday I was not having any issue.All of a sudden my wifi got disconnected and it's not working.I tried all ways but no hope that it can be fixed from my end.Asus should really help us out in this. 

6 REPLIES 6

Aureliannn_ASUS
Moderator
Moderator

Hi @Daniel1927 ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Hi, Do you have the solution for Wi-Fi Issue. What information do you require.

I have the same issue as the title 

Hi @rrarunkumar ,

according to the issue that you're facing, it is suggest that you try the below troubleshooting steps first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Hi @Aureliannn_ASUS,

Thanks for the information. I have the same issue and I have tried all the steps from the above link. At least all the steps that are possible. I'm not even able to enable the WiFi on the phone. It was working fine till last week. I have also attached a SS if that helps.

Thanks