We apologize for the inconvenience this has caused you. Please make sure that your phone is fully charged and that the charger is functional. If this is not the case, the best option is to contact the service center:
If the issue persists, it is recommended to contact the service center at your location to send your phone for repair. The following is the contact information: https://www.asus.com/support/service-center-location Also you can contact the local service center for help. The following is the contact information: https://www.asus.com/support/CallUs# Sorry for any inconvenience it may be caused.
