Sujin MS
Please tell us some basic information before asking for help:
- Model Name: Asus Rog Phone 5
- Firmware Version:18.0840.2201.226
- Rooted or not: not
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi Team,
This is the second time I am facing the WIFI issue (Wifi is not turning on) after the software update. When I faced this issue the first time, the Asus service center team replaced the phone motherboard. After 8 months I am facing the same issue again. I am sure if I submit this device to the service center they will replace the existing motherboard(While checking in the Asus Discussion portal, I could see that lot of rog users replace their phone motherboard more than two in the warranty period). But I am sure the Asus software team will come up with a bug full update in the future. It will burn my wifi chip again but that time my device might be out of warranty.
I am expecting a refund rather than a replacement. If the team is not ready with this I will go with consumer court for justice.
Wifi Is not turning on Rog Phone 5
Been there done that. Issue will still persist. Raise my case to our consumer court. Offered 1 year warranty extension. I declined. And went for refund. Now i got my refund. You should do the same.
