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Wifi hotspot

Aminder44
Star I

After the Android 13 update wifi and hotspot stopped working, i have been to there customer support service but they said we have to replace the motherboard as they tried everything to resolve the issue by downgrading Android 13 to 12 and doing factory reset but the issue is not solved yet, don't know what is Asus doing. Very disappointed 

3 REPLIES 3

Aureliannn_ASUS
Moderator
Moderator

Hi @Aminder44 ,

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

I went to customer care centre but they said it is happening because of the Android 13 update as we are recieving a lot of complaints about this. They suggested me to change the motherboard of the device which is seriously costly to do for a 2 year old ohone

ZenBot
Community Manager
Community Manager
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