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Wifi error ROG phone 5

Brynd
Star I

My phone suddenly restarting, and after that the wifi can't be used. This happen after i updated to android 13

5 REPLIES 5

N-liz
Star I

I have the same issue! I've been having issues with my ROG 5s since the beginning. First the air triggers, and now this! 

I do the downgrade to android 12, wifi still can't work and do the factory reset. Still can't work, then i get it back to android 13 still can't work. But when i woke up in the morning, the wifi work normally. I dunno whats exactly the cause of this problem and how to solve it, i just got lucky 🥲

Hi @N-liz ,

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

Aureliannn_ASUS
Moderator
Moderator

Hi @Brynd ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.