06-12-2023 09:09 AM
My phone suddenly restarting, and after that the wifi can't be used. This happen after i updated to android 13
06-13-2023 02:17 AM
I have the same issue! I've been having issues with my ROG 5s since the beginning. First the air triggers, and now this!
06-13-2023 02:41 AM
I do the downgrade to android 12, wifi still can't work and do the factory reset. Still can't work, then i get it back to android 13 still can't work. But when i woke up in the morning, the wifi work normally. I dunno whats exactly the cause of this problem and how to solve it, i just got lucky 🥲
06-13-2023 08:43 PM
Hi @N-liz ,
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you!
06-13-2023 08:42 PM
Hi @Brynd ,
according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.
https://www.asus.com/support/faq/1006657/
Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?
Thank you.