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Wifi and hotspot not working

Star I

Model Name: rog phone 5 

Firmware Version: android 13

Rooted or not: no

Frequency of Occurrence: it occurred 4 days ago  when I turn on wifi it says "no other networks available" , and hotspot can't turn on I can still use internet via my mobile data .I have already try restart multiple time and reset network but nothing works .

I have this phone  for a year and 9 month now never have issue with wifi and hotspot before.

Did my wifi part just broke? or is it a firmware issue?

##rog phone5




Hi @jirattigron ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Community Manager
Community Manager
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