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wifi and hotspot not working

vino007079
Star II

my wifi and wifi hotspot not working.

14 REPLIES 14

MadDogSIDA
Star I

My Asus ROG phone 5s WiFi and Hotspot is not turn No . Please give me a solution for this issue. 

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sriharibn
Star II

Same issue noticed in my phone today. I had updated the phone 2 days back. 

Jiaszzz_ASUS
Moderator
Moderator

Hello, @vino007079 and @sriharibn . Thank you for reaching out.

Please refer to [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? first for troubleshooting the WiFi problem you might be facing.
Meanwhile, I have PM you for confirming Wi-Fi issue details.
Could you please check the top right corner of the screen and kindly share the requested information in the PM inbox?
Thank you.

Hello, @MadDogSIDA . I noticed that you have pm me and have already replied.
Please also confirm whether there are any steps missing in the above troubleshooting steps and reply to the content of the PM inquiry.
Thank you.

Still i have a same issues. I will visit asus service centre soon