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Wi-Fi stopped working on ROG 5s

monalac
Rising Star I
Please tell us some basic information before asking for help:
Model Name: ROG 5S
Firmware Version: 31.0810.1226.114
Rooted or not: NO
Frequency of Occurrence: ALL THE TIME
APP Name & APP Version (If your issue relates to the app): WI-FI
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================


Wi-Fi stopped working after rebooting 24 hours ago. Help to solve. Rebooted many times throughout the day. Whats the solution?
58 REPLIES 58

Jiaszzz_ASUS
Moderator
Moderator
Hello, Devdutt.
I responded to your situation in the comments of your post and have sent you a private message for further assistance.
Please check your inbox in the top-right corner of the screen.
Thank you.

woytazzer
Star II
Hello, @Jiaszzz_ASUS
I got same issue,
ROG 5 , 16/256GB
ISSUE: WiFi / hotspot stops working

Build version: 31.0810.1226.139
Root: NO
Warranty: YES

Thank you

Jiaszzz_ASUS
Moderator
Moderator
Hello, woytazzer.
Thank you for reaching out.
Please refer to the link below for troubleshooting the Wi-Fi connecting issue.
[Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? | Official Support | ASUS Globa...Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the top right corner of the screen and kindly share the requested information in the PM inbox?
Thank you.

FunBike31
Community Legend I
Hello, woytazzer.
Visiter ce lien ci-dessous et n'oubliez pas de donner ici à @Jiaszzz_ASUS si vous avez retrouvé le wifi après l'exécution de sa faq 🙂
https://zentalk.asus.com/en/discussion/comment/239099#Comment_239099

srvohra
Star II
same here i am on the same boat problem is not with the update belive me i am a xda follower since 2013 its a fault of motherboard as it is totally a MANUFACTURING DEFECT...go for refund or replacement unit