Wi-Fi stopped working on ROG 5s

[monalac]

Please tell us some basic information before asking for help:
Model Name: ROG 5S
Firmware Version: 31.0810.1226.114
Rooted or not: NO
Frequency of Occurrence: ALL THE TIME
APP Name & APP Version (If your issue relates to the app): WI-FI
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Wi-Fi stopped working after rebooting 24 hours ago. Help to solve. Rebooted many times throughout the day. Whats the solution?

[adityakhokhar7]

Same is the case with me. Wifi and Hotspot gave up suddenly. Not able to turn them on for last 3-4 days.
Model Name: ROG 5S
Firmware Version: 31.0810.1226.114
Rooted or not: NO
Frequency of Occurrence: ALL THE TIME
APP Name & APP Version (If your issue relates to the app): WI-FI

[Jiaszzz_ASUS]

Hello rkarn3  and adityakhokhar7 ,
We apologize for any inconvenience this may cause.
It is recommended that you backup your data and visit the ASUS Repair Center to have your device checked.
Please refer to the following link for further assistance.

Choose your language | Official Support | ASUS Global
Meanwhile, I have sent you a private message for more details. Please check it.
Thank you.

[nikhil_sharma]

monalac

https://zentalk.asus.com/en/discussion/comment/227116#Comment_227116

Yes, today submitted my device to the service center in the morning

View post

Hey,

Please let us know when you get it fixed and how did they fix it. Most probably it will be motherboard replacement. 1000s of users were affected with the exact same issue in ROG 5 model last year after an update. Where they had to get chips replaced or even get the entire sets replaced. Many got refunds as well. And there were some unlucky ones for whome the warranty was over. They are just stuck with their devices. It would really take some serious ignorance to make the exact blunder again which could result in 1000's getting affected. God save Asus.

[Mihai1978]

Hello!
Tengo el mismo fallo, no conecta a wifi!
Por favor qual es la solución?

[Jiaszzz_ASUS]

Hello, Mihai1978 .
I am sorry for not being familiar with Spanish, so I used Google translate to understand.
We apologize for any inconvenience this may cause.
Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!