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when connecting the aircooler, it restarts, but now it turns off and does not turn on at all

Star I
Please tell us some basic information before asking for help:
Model Name:Rog phone 5s
Firmware Version:china
Rooted or not:not
Frequency of Occurrence:in the last month
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Zen Master III
Force restart on and volume+- seems to work for other users, if it works, don't plug an accessory into the side socket, don't let the device go to sleep
(configure the rog 5s so that it stays on with the charger plugged into the usb-c socket at the bottom) and check if the update is available, a new firmware (.192) is at the start of the broadcast to solve this problem.

Rising Star I
maybe fixed this bug on new update.

Rising Star I
Bro I had same issue . I was using my phone only for gaming and while gaming use bypass charging. And auro cooler working some time I though this was auro cooler issue after some days I full charged device and try cooler and it working fine . actually When battery is below 10% auro cooler stop working may be this is battery saving feature.

Community Legend III
We've issued a new FW update for ROG Phone 5s (.192) that should solve the auto reboot issue when connecting the cooler fan:
ROG Phone 5s | Gaming Phones|ROG - Republic of Gamers|ROG Global