Whatsapp notification issue

[Sibi]

Please tell us some basic information before asking for help:
Model Name: Rog 5
Firmware Version: 18.0840.2104.49
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Notification
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi, I just now noticed that in notification when we get message from whatsapp and the user changes whatsapp profile picture and messages after the profile picture has been changed the notification shows their old whatsapp profile picture...this is not whatsapp issue I checked with same version whatsapp on other devices..it works perfectly only in this it's happening

[Sibi]

ARP_ASUS

Hi Sibi,

Thanks for reporting, I can find the same issue on ROG Phone 5. Clear cache doesn't work. Maybe Uninstall should. But, uninstall can't be a perfect solution. I will report this ahead.

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Yes uninstall would be tough...I have many businesses chats so backup will take long... thanks for reporting..will wait for update fix

[Sibi]

ARP_ASUS

Hi Sibi,

Thanks for reporting, I can find the same issue on ROG Phone 5. Clear cache doesn't work. Maybe Uninstall should. But, uninstall can't be a perfect solution. I will report this ahead.

View post

Hi @ARP_ASUS one more thing regarding this notification when notification arrives in lockscreen and I unlock using fp and do doesn't recognise in 1st attempt and I open in 2nd or 3rd attempt then the whatsapp notification alone goes blank...like the notification panel shows a big white (light mode) or black (dark mode) panel but the text is not visible