02-08-2023 09:48 AM - last edited on 01-16-2024 01:04 AM by ZenBot
Am unable to sell the device because motherboard replaced, now the IMEI on bill/box doesn't match with device. also device is constantly lagging and restarts randomly while playing games and also when hot spot is enabled. this is the worst mobile I have ever bought. I have like 10 devices with me back from 10-12 years, all of them are still working. and this device didn't even last a year. pathetic service by Asus.
Zero customer support from Asus. atleast they could have re called the devices.
TOTAL WASTE OF MONEY.
02-08-2023 10:03 PM
Hello, @ItsMeCHG .
We apologize for any inconvenience this may cause.
I've PM you to confirm the WiFi details.
Thank you.
08-01-2023 12:42 PM
TOLONG LAH!! KALO HP MATI TOTAL DI GANTI BARU BUKANNYA DI SERVICE!!!!
02-27-2023 04:29 AM
I also bought rog5s after 8moth of usage wifi and hotspot stopped working now device is in service centre from last 12 days. Worst customer service by asus
03-03-2023 12:29 AM
Hello, @anku01719 .
As previously mentioned, a rigorous inspection will be performed to ensure that the repair was successfully completed before the equipment is returned to you.
I apologize for keeping you waiting.
Thank you.