Unable to make calls from sim 1 after update in Rog 5

[Kamal7hydra]

Hello Team,

After the recent update I am unable to make or receive calls from sim 1. I can use the internet, see network strength it's all good but the incoming and out going fails. I reset network settings, rebooted the phone but the issue persist . When I switch the sim to ssim tray 2 , it works. What's going on here? Did you guys cripple sim 1 tray??

[twothrones7A]

Even after a factory reset the issue persist. You support asking me to take it to a service center which is 100km away from my home. Don't you think this is BS?? It's a software issue!! What else you need? Is anyone going to answer me or not??

[twothrones7A]

To make it simple. In sim 1 the LTE symbol is not there but it appears in sim 2. This happened after software update. Can I get some answers here please? Don't make users regret buying your devices.

[twothrones7A]

Help me to downgrade my firmware. Send me the zip file to flash an older firmware. Atleast can you do that??

[Roystoys]

Kamal7hydra

Smmi_test for sim1 is working fine when I tested it. Also, I only use one network so I don't have any other. When the same sim working on sim 2 I don't think it would be necessary to use a new one. Also, when I move the sim to tray 1 the volte symbol never comes but works in sim 2 tray. This all happened afer the recent update. No issue with the tray or sim. It's a firmware issue .

@ARP_ASUS

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I realise that you have probably tried this but try toggling the Sim one of then on again

[Danishblunt]

Kamal7hydra

Still waiting. Did you guys figure out anything?

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The entitlemwnt is strong on this one