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Suddenly screen goes black issue

Indr
Rising Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: Latest .210
Rooted or not: Not
Frequency of Occurrence: First time today
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Today when the device is in idle mode just now, when I picked up my device saw that fingerpirnt is not working & suddenly screen goes black, press power key several times no response, press volume down+Up & power button still no response, suddenly screen comes back but with no widget no application running.. then i was able to restart & device working..
What's this new issue??? 🥺🥺🥺
I am really worried now, day by day a new issue arises...
Changed motherboard twice..
Faced network issue, performance drop issue now a new issue added to this problem library..
Thanks Asus...
11 REPLIES 11

k_huat
Rising Star II
Nightmares continue.... 👻

Indr
Rising Star II
k_huat

Nightmares continue.... 👻


View post
Yes indeed ☺️☺️