Please tell us some basic information before asking for help:
Model Name:ZS673KS
Firmware Version:WW18.0840.2112.210
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): fingerprint version - V02.01.01.16
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
======================================== should i stop using bypass charging? Because i read people saying that bypass charging will give you motherboard issue I don't know if that's true or not because i use bypass charging while i play games sometimes and it's fine I'm just worried if it will be broken (╥﹏╥) so is it fine using bypass charging so i can keep using it or not? One issue i have is the fingerprint issue whenever i want to enroll a fingerprint it wouldn't let me i don't know why it just keeps saying "Enrollment was not completed
Fingerprint enrollment didn't work. Try again or use a different finger." And I'm not yet even pressing it whenever i tap add a fingerprint it just shows that issue right away that's why i can't enroll my fingerprint help me fix this please thanks