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ROG PHONE 5 WIFI, HOT SPOT AND SIMCARD NOT WORKING

giogiogiogio
Star I

I bought my phone in Amazon a year ago and few months ago and have been enjoying it since. Now it stopped working after Android 11 update. I believe I did not buy warranty. It is a Tencent ROG PHONE 5.  Help please!  

  1. Model Name: ROG PHONE 5
  2. Firmware Version: In the photo I sent
  3. Rooted or not: NO
  4. Frequency of Occurrence: UNUSABLE AFTER UPDATE
2 REPLIES 2

Aureliannn_ASUS
Moderator
Moderator

Hi @giogiogiogio 

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

ZenBot
Community Manager
Community Manager
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