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ROG phone 5 (not rooted) microphone issue.

Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Star II
In my ROG phone 5, not rooted, the microphone doesn't capture my voice properly while on call. I thought this could be resolved by software updates, but it is not helping. I need suggestions as to what could be done to resolve this issue.

Community Legend II
Make sure you are on the latest software version which is .210 if not, you can check by
Go to setting => System => About => Software information.
Run SMMI test to check whether it is related to hardware issue
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST