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Rog Phone 5 , fingerprint scanner problem

MiroS
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Rog phine 5 12/256gb
Firmware Version: 18.0830.2101.86
Rooted or not: NO
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi, I have the problem with fingerprint scanner, is very slow ...Sometimes it worked fine, though not particularly quickly. Other times it flat out refused to work ...
Have anybody this problem ?
10 REPLIES 10

Eflong
Star I
When are they going to fix this issue? It takes 5 to 10 minutes just to register a fingerprint, and once its register it takes one minute to unlock your phone using it. Please take this matter seriously
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