Rog phone 5 fingerprint option missing

[hammadalmadani]

Please tell us some basic information before asking for help:
Model Name: Rog phone 5
Firmware Version: not showing
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ARP_ASUS]

Hi,
Please share Screenshots of Below:
Go to setting => System => About => Software information.
Settings => Lockscreen and Security page
Run SMMI test to check if there is any hardware related fault:
How to Enter SMMI_TEST (test hardware)
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
Factory reset your phone once.